COSTUME Olivia

If something is faulty or incorrectly described or different from the sample shown (first of all, sorry, this is our bad) we will happily meet our legal and good natured obligations which may include refunding the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time with proof of purchase. We would also love to make you a cup of tea to say sorry but some things just aren't possible.

If you’re not totally satisfied with your O&J Fashion purchase you can return any item within 365 days.

Rules:

• Item(s) must be unworn, unwashed, or otherwise unused with all original tags/labels attached.
• We do not require checks, explanations or proof of purchase!
• To return or exchange the item, fill out the Form online or call: +38 093 965 66 66, +38 097 965 66 66.
• Please send the item to: Nova Poshta №6, Mykolaiv, +38 093 965 66 66 ТМ О&J
• We use Private Bank for refunds or card of the Bank you’ve payed for your order.
• Buyer takes responsible of all shipping fee. Return shipping fees are non-refundable.
• Products purchased MEGA SALE category or in other promotional categories are not refundable!

Exchange

You may exchange your item once within 365 days, if you don’t love it. We are unable to exchange your item if your merchandise is found to be dirty, stained, damaged or abused. We’ll send your exchange within 1-3 business days.